How can I cancel my order?

You can request cancellation within 24 hours of placing your order or before it ships. Contact us via email to start the process.

Can I change my delivery address after placing an order?

We don’t offer modifications after order placement. If needed, cancel the current order (if eligible) and place a new one with the correct details.

When will my order be processed?

Orders are usually processed within 1 to 2 business days, excluding weekends and public holidays.

What happens if my delivery fails?

If delivery fails due to an incorrect address or unavailability, the package returns to our warehouse. You may request a re-delivery.

How do I return an item?

Email us within 48 hours of delivery with your Order ID and reason for return. If the item is damaged, please include photos.

What items are eligible for return?

Returns are accepted only if items are unused, unwashed, and in original condition with all tags and packaging intact.

When will I get my refund?

Once your return is approved, refunds are processed within 5 to 7 business days to your original payment method.

Can I get a refund for damaged or incorrect products?

Yes. Report the issue within 48 hours of delivery with photos. We’ll help replace or refund after verification.

What are cookies and why do you use them?

Cookies are small files stored on your device that help improve site function, remember preferences, and offer a smoother shopping experience.

Can I disable cookies?

Yes, you can block or delete cookies via your browser settings, but this may affect website features.

Do you use third-party cookies?

Yes, trusted partners like Google Analytics may place cookies for analytics and marketing. Their own policies apply.

Will disabling cookies stop all website functions?

Disabling some cookies might limit certain features, making your shopping experience less convenient.